It may be helpful to use this technology to locate your baggage, if available. Check if your destination has travel restrictions. He has also lived in places such as Australia, Colombia, Costa Rica, and Mexico. It also accommodates baggage claim A1-A3, B, C, D, and E. In the same area, there is also an Info desk, ATM and Baggage service between B and C. At the security checkpoints and all other areas: contact CLT Airport Lost and Found at 704-359-8765 or visit the office in baggage claim zone B, open daily from 7 a.m. to 11 p.m. Concourse D near the Original Rum Bar and Grill, East and west ends of the terminal outside of baggage claim, D/E connector near the American Airlines Admirals Club, Arrivals level near the visitor info desk. Note down your reference number and check the status of your baggage regularly. Most importantly, if the delivery address or your contact details are incorrect or if they have changed, you can amend these here. The main terminal is the central body of the airport and consists of 3 levels. Washington, DC 20590855-368-4200. If in doubt, please contact each agency individually. Contactlost and found to locate items left at the security checkpoint. Each guest suite is quite large and comfortable, and amenities include an indoor swimming pool, fitness center, free breakfast, free self-parking, and a free airport shuttle service. Call 704-359-4647 when you are ready, or stop by the designated booth to request pickup. For prior safety, always take picture of the ticket on your phone. To connect, select the network CLT Free WiFi and launch your browser. Airlines are not responsible for pre-existing damage to the bag or if the damage was caused by improper packing. There are 8 gates numbered D1, D3-D6, D8, D10, D13, and the closest security checkpoints are D and E on the east side of the terminal. You must also provide proof that the damage occurred while your bag was in the care of the airline concerned. Does CLT provide shuttle rides between gates/terminals? 1,500. Reach out to us on one of our various channels below, at any time, and we will assist you shortly. FRALH12345) by email. There are 2 long-term lots at CLT at the north end of the airport that offers the most competitively priced parking. Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and p. rior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. Secure .gov websites use HTTPS Youre able to use any TSA PreCheck lanes at any U.S. airport once your application has been approved and you have received your Known Traveler Number. If individual items or the entire contents of your baggage are missing, you should report this immediately upon arrival: * Reporting the loss at a later date can only be accepted if this is done in writing online within seven days. Directions for submitting a mishandled baggage claim: 1. Handicap parking is available in all CLT decks/lots, and accessible shuttles run continuously. Take exit 9 to merge onto US-29 N/US-74 E/Wilkinson Blvd. Reservations: 800-435-9792. This will enable us to attend to forwarding your baggage as quickly as possible. Interesting Features: The CLT Canine Crew consists of a team of service dogs that roam the airport looking for love and attention. Airlines may require receipts or other proof for valuable items that were in the lost bags. There are also customer service volunteers throughout the airport that can be easily identified by their bright yellow shirts. Use the real-time parking map to check availability in the Hourly Deck and other CLT parking facilities. Please complete and submit the Lost & Found Reporting Form so the Airport can better assist you in locating your lost item(s). Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. Charlotte Douglas International Airport (CLT) General Information Terminal/Gate: A10 Ticket Counter Hours: Monday-Sunday Opens 2 hours prior to departure . For DOMESTIC flights, DOT regulationallows airlines to limit their liability for a lost, damaged, or delayed bag. Passengers should file a baggage claim with their airline as soon as possible. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. list. See our Advertiser Disclosurefor more details. The Welcome Center (tel. Please allow up to six months to fully investigate your claim. Level 2 is check-in and ticketing with 5 security checkpoints leading through to the departure concourses. Please report damaged baggage immediately to the local Lufthansa baggage tracing counter. Daily: 4:15 a.m. - 10:30 p.m. For all comments about this website, please click here to contact us. Travel and health restrictions by destination. A TSA PreCheck Enrollment Center is located in the atrium after security and applicants can visit here for an enrollment interview. If you know what concourse you are departing from, you can check what restaurants are nearby on the airport website. To reach Concourse E, take a right out of Concourse D, or to reach the other concourses, continue straight along the moving walkways. 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Lost and found office is located at Baggage Claim Zone B and operated seven days a week from 8 a.m. - 6 p.m. Charlotte Douglas International Airport Address 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA Phone +1 704-359-4013 Web Visit website Traveling is certainly a stressful experience, and Charlotte-Douglas International Airport is one of the busiest in the nation. We have a layover of several hours at the airport. Cant find what you are looking for? Airlines may have different policies to determine when a bag is officially lost. Please save your control number; you will need it when communicating with TSA and to check your status. - Alex & Erin. Charlotte Douglas International Airport consists of 1 main terminal and 6 concourses. If you have already filed a claim please contact our Call Center to receive information about the delivery status. Luggage: CLT has no luggage storage facilities inside the airport. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. If an airline unreasonably refuses to consider a bag lost after it has been missing for an unreasonable period of time, the airline could be subject to enforcement action by the DOT. CLT acknowledges that it is operating almost at maximum capacity and is in the midst of many renovation projects to expand and enhance its facilities. Any additional time will be charged at a reduced rate of $28 per hour. Payment methods include coins, cash, American Express, Master Card, Visa and Discover. Send us an email with your feedback and questions. Air Canada, Contour, Delta Air Lines, Frontier Airlines, JetBlue, Southwest, Spirit, Sun Country Airlines, Swift Air, United Airlines, Viva Aerobus, Volaris. The first 15 minutes are free, with each hour costing $6, up to a daily maximum of $24. Thank you. Concourse A Contact us If you are outside the U.S., call reservations. Charlotte Airport: A Brief History Timeline In 1936, Charlotte Municipal Airport opened, and was operated by the City of Charlotte. The Hourly Deck is also the most convenient parking option if you prefer to meet your passenger in the terminal. Verizon International Phone Plans Countries, Coverage, Rates, and More, AirHelp Review Get Compensated up to $700 When Your Flight Is Delayed or Canceled, BEST OFFER EVER: Earn $900 Bonus Cash Back. Is curbside check in available with wheelchair service. Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airlines control during transportation (subject to maximum limits on liabilities). What are airlines responsibilities when they damage your baggage? Charlotte, Hot Tip: To become a Priority Pass member, check out our dedicated Priority Pass article and the best credit cards for Priority Pass access. Take I-77 N and use the right 2 lanes to take exit 1A-B for I-485 towards Pineville/Huntersville. 1,500. The tricky part about losing an item in an airport is that it can end up with one of several agencies, depending on where you actually lost it, and who found it. An official website of the United States government Here's how you know. Lounges marked as N/A only allow entry for eligible passengers in their premium cabins, frequent flyer programs, or participating credit card programs. Conditionally approved passengers are required to attend an interview at a Global Entry Enrollment Center to finalize their application. Members also have access to The Club CLT and Gameway. Phone Number: 704-359-4013 ** Day Pass for any passenger. My question is will we be allowed to remain inside an area in the airport so we do not have to go through security to catch our connecting flight? Gates A1 to A8, and A10 to A13 are closest to the main terminal and gates A21 to A25 and A28 to A29 are further north of the airport accessible via a connector with moving walkways. If you believe you left your item at a TSA checkpoint, call 704-916-2200. Is a reservation required or a telephone # to call when landing? HMS Host handles the stores and restaurants in the Charlotte airport. Award nights start at 43,000 Hilton points per night. This site does not include all credit card companies or all available credit card offers that are on the market. We apologize for the baggage issues you have experienced. A looping road system, outside of the main terminal, connects the airport to the parking lots, car rental center, and the major highways and interstates leading to Charlotte and beyond. However, the credit card information that we publish has been written by experts who know these products inside out, and what we recommend is what we would (or already) use ourselves. In the event of damages to carry-on baggage, liability only applies if the airline or its personnel can be shown to have caused the damage. These exclusions are typically listed in the airlines contracts of carriage. I am connecting at CLT to travel to Bermuda. Popular Questions Have a Question? If you are connecting at another airport from CLT then it is advisable to check whether the connecting airport also accepts mobile boarding passes. As soon as we have found it, we will contact you to arrange how to return it to you. We recommend that you remain at the airport until your details have been successfully transmitted and your reference number issued. Terms of Service apply. Weve listed hotels below that are 1.6 to 4 miles from the airport, ordered by distance. Charlotte Douglas International Airport. According to the Travel Market Report, average TSA Wait times at CLT are 13.2 minutes.The busiest times for Charlotte airport security are from 5:00 PM to 6:00 PM when the wait can be 29 minutes. Screening at certain airports is performed by private companies and not TSA. All designated smoking areas have been improved with enhanced air circulation. Charging Stations:These can be found in all concourses and some gate areas. Airport: Charlotte Douglas International - CLT: United States: Jan 30,2023: February 6, 2023 03:58 PM: . Alternatively, when picking up passengers, visitors can park for free in 1 of the 2 cell phone waiting lots until the passenger calls for pick-up. We are here to support you with your inquiries 24/7. Have this information ready, though: your name, phone number and address or e-mail address; the time, date, and place your item was last seen and a brief description of the item. If an airline destroys or loses a $20,000 assistive device during a domestic flight, the airline is liable for $20,000. Award nights for Marriott Bonvoy members start at 30,000 points per night. Most are located within the secure area, with just a few cafes located outside of security in the baggage and ticketing areas. Contact Reservations Back to top Passengers have an obligation to minimise damages; this means that expenses must be kept as low as possible in the event of temporary loss of baggage.