Every room at The Grand Hotel comes with a refrigerator and all the necessities for a comfortable stay. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Take advantage of the wedding venue at The Grand Hotel if you plan to say "I do" during your trip. After a false start the check in was good - nice lady. Non-Residential breakfast 30 per person. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. Try again. Would absolutely not stay again. What are some of the property amenities at The Grand Hotel? When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Highly recommended! Bath Private bathroom No management or staff taking responsibility for the poor or lack of service. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . I thought, when the one waiter was free he would attend our table. #5 Best Value of 6 Torquay Bed and Breakfasts Free Wifi Free parking 6. Starters that werent cooked properly or not even arriving together at the table. Stayed for 14 nights and was impressed by this pet-friendly hotel. When there is only 2 people on the table that shouldnt be a hard task. Will definitely stay again! Coffee makers, safes, and phones are also available. This list may not be comprehensive. Private bathroom Bath Contact the property using the phone number on your booking confirmation. From arrival to departure we were impressed with this hotel. Which popular attractions are close to The Grand Hotel? We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. No, The Grand Hotel doesn't have a casino. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. Please check you have entered your email address correctly before continuing. The hotel was an excellent home base for enjoying a fairly nice area, adjacent to restaurants and the beach and Torquay. The staff were all really friendly and lovely but the restaurant was a shambles! With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. There is no capacity for cots at this property. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! Fee for English breakfast: approximately GBP 18 per person. Finally, before writing this review I looked at others online it could almost be a completely different hotel that some people are talking about! The location is near-perfect: right on the waterfront, right across the car park from the rail station and the car hire. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. Gallery About Location Testimonials . This property offers parking (fees apply). The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. Reviews are most valuable when they are original and unbiased. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Earlier in the evening whilst sharing a lift with three young women who were on there way down to reception they told me that were going to complain as they had just opened the door to the room that had been checked into only to find it already occupied by a couple in a state of undress. Yes. Couldnt fault the bar area and bar staff, nice and relaxing. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Yes, it is 0.5 miles away from the center of Torquay. I asked if I could then bring the sandwich back down. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. A wide selection of eating options are also available close by. And we shall definitely be going back. Food in the restaurant was very good & breakfast was buffet style - could have done with some veggie sausages but it was delicious. Try removing a filter, changing your search, or clear all to view reviews. If the system detects something that potentially contradicts our. The Grand Hotel provides free cancellation on some room rates. View all View all photos (1,535) Traveler (1391) Search for The Grand Hotel discounts in Torquay with KAYAK. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. This is the version of our website addressed to speakers of English in the United States. Dining at The Grand Hotel offers a choice of fine dining at the award-winning Restaurant 1881, and for a more relaxed, less formal dining experience, The Compass Lounge serves a range of snacks and light bites with beautiful views across the bay. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. At 147 per person all in and the show was marvellous - real credit to the Cast and organisers. Check-out time is 11 AM. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. The location was marvellous, not too far away from Riviera International Centre. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. Just make sure to check this property's cancellation policy for the exact terms and conditions. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Room was OK but nothing special. Whilst everyone should expect a minimum level of service, regardless of how little you've paid, I've learnt to steer clear of these deals myself, having had a couple of poor experiences. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). We went to our room and called room service to order one tuna and one roast beef sandwich. This 132-room, 4-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. Are any cleaning services offered at The Grand Hotel? The onsite restaurant, Restaurant 1881, features British cuisine. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Private parking is possible on site (reservation might be needed) at GBP 10 per day. Some meals not even being served and customers told after waiting 2hrs that now they would not be. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. Private bathroom Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Does The Grand Hotel offer free cancellation for a full refund? This property advises that enhanced cleaning and guest safety measures are currently in place. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. Travelers say this hotel is in a good location. Number of floors: 4. To edit a review youve already submitted, please contact our Customer Service team. ****DO NOT STAY AT THIS OVERPRICED. Number of rooms: 132. Dining area. . Fees and deposits might not include tax and are subject to change. The Grand Hotel is 24.9 miles from Plymouth. All clean, good staff and location. Pool view The room was a refurbed twin with sea-view. Private bathroom We would stay again as the atmosphere was good it was convenient and although the breakfast was 15 each extra it was was good. Upon Getting Our ACTUAL ORDER, Asked For Mustard. The Grand Hotel first opened in Torquay in 1881, in response to the Great Western Railway's expansion into the South West. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. It is situated a brief stroll from Torre Abbey. Richardson Hotels Ltd. All Rights Reserved. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. The seasonal pool is normally open from April until October. Enjoy amenities like a seasonal outdoor pool and a garden. This spacious accommodation unit is perfect for 2 guests. A Range Of Magnificent Function Rooms This property is managed by a professional host. The food (being rather 'lazy' we ate in the hotel restaurant every night) was surprisingly good. Charges may be applicable. Lovely views from the bar area as well. When we booked we were impressed with the price and wondered whether there was a catch. Many different travel sites will offer discounts or deals at different times for rooms at The Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. Once you book, we'll provide details so you can contact the property directly. Cleanliness measures at The Grand Hotel include enhanced cleaning, hand sanitizer for guests, social distancing, and contactless check-in / check-out. Find out what food and drink options you could be enjoying at this property. We called in for a small lunch, and we're impressed with the lobby and Compass Bar. Alternatively, there is a wide selection of international restaurants nearby. We use cookies to personalise content, understand how visitors use our site, provide social media features and relevant ads. There is an in-house restaurant, which serves a variety of British dishes. KAYAK scours the web for all room deals available at The Grand Hotel in Torquay and lets you compare them to find the best rate for your stay. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. This hotel offers canoeing, hiking and horse riding as well as cars hire services. We loved pastries, cereals and fruit in the restaurant. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. These fees and deposits will be charged at check-in, check-out, or the time of service. Charges for extra guests may apply and vary according to property policy. Special requests are subject to availability at the time of check-in and can't be guaranteed. Contributions should be travel related. The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. The hotel has 132 bedrooms and 4 floors. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; exquisite dining, panoramic views, and extensive terrace. The fan made little or no difference. Please dont include personal, political, ethical, or religious commentary. The hotel offers a full breakfast at the price of GBP15 per person per day . Ask for a refurbished room and don't be fobbed off. The employees were pleasant and exceptional. Devon and Somerset Fire and Rescue Service said firefighters were called to the hotel just. The window didnt close properly or lock. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. You can book a shuttle, once your reservation is complete. We had a nice time, the staff are lovely and very helpful. The room was nice although the bathroom was not very well cleaned. These opinions do not necessarily represent the views of Booking.com. In the evening, guests are welcome to wind down in the lounge bar. An English breakfast is available daily at the business hotel. Some of the spacious rooms of the pet-friendly accommodation face the pool, and comprise a storage space and a dining area. Location read more Facilities Most popular facilities Free Wi-Fi Parking Luggage storage 24-hour services Food/ Drinks Fitness/ Gym Swimming pool Great 879 879 reviews 10. . The hotel offers a full breakfast at the price of GBP15 per person per day. That means that you can always find a great deal for The Grand Hotel. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. Yes, it is 0.5 miles away from the centre of Torquay. Bath One of the best massages ever - thank you Scott!! This hotel is a great place to bask in the sun with a beachfront location. Torquay United FC is a 10-minute car trip away. At breakfast there was still dried food on the plates that were put out for the hot breakfast, lipstick stains on the glasses for juice. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. We paid more, to ensure we had exactly the room we wanted - and were delighted. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. bersetzung im Kontext von erwartet Sie das preisgekrnte" in Deutsch-Englisch von Reverso Context: Darber hinaus erwartet Sie das preisgekrnte Restaurant El Andn. This standard double room comes with satellite television. Dominating the seafront above Corbyn beach, this iconic hotel is an elegant landmark in Torquay. Guests are welcome to an lounge bar on site. The room, even with the small window open to its maximum, was unbearably hot. This property advises that enhanced cleaning and guest safety measures are currently in place. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Request a copy of our Wedding Brochure for the Grand Hotel in Torquay. Wireless internet is available in public areas for free. Electric kettle, Sea view Quite adequate. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). The on-site restaurant, Restaurant 1881, features British cuisine. The centre of Torquay can be reached within a 20-minute walk. The restaurant very misleading and a lot of improvement needed. The nearest airport is Exeter International Airport, 19.9 miles from the property. By clicking accept you are consenting to cookies being used. Loved the location, the spa and the food , Dreadful experience. We went to our room and called room service to order one tuna and one roast beef sandwich. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. .Rooms require upgrade. The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a coffee shop/cafe, and a garden. Overall Service And Experience Was DISGRACEFUL. *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. I thought, when the one waiter was free he would attend our table. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Recently back from a five day break in the Grand Hotel, in Torquay. Lovely hotel & location & friendly helpful staff. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. Pool Free WiFi Pet-friendly Non-smoking Bathtub 53 Price available on 5/3/2023 Seafront, Torquay, England, TQ2 6NT View in a map Main amenities Daily housekeeping On the beach Restaurants and bar/lounge Breakfast available Self parking Seasonal outdoor pool Children's pool 24-hour room service Coffee shop/cafe Terrace 24-hour front desk Garden This hotel offers an outdoor swimming pool as well as dry cleaning and housekeeping. Are any cleaning services offered at The Grand Hotel? We did the Groupon deal which advertised spa facilities, there is literally a tiny pool which was freezing cold, we got in and got out after 5 minutes, def not the relaxing afternoon we had planned. 5*, Thank you very much for taking the time to review your experience with us today, we are delighted to hear that you enjoyed your cream tea. Overall Service And Experience Was DISGRACEFUL. 37,439 were here. Lovely pool, parking onsite. Private bathroom Contributions should be appropriate for a global audience. Contactless check-in and check-out are available. Upon Getting Our ACTUAL ORDER, Asked For Mustard. All rights reserved. Yes, there's a seasonal outdoor pool and a children's pool. The bed was very uncomfortable, unfortunately. The room, even with the small window open to its maximum, was unbearably hot. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. We liked the hotel, staff and location, it's nice place to visit. Agatha Christie spent her honeymoon night here with her first husband, Archie, on Christmas Eve 1914. The Grand Hotel, Torquay | Torquay There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Food can be delivered to guest accommodation. They are also applicable regardless of the sentiment of the comment. T's & C's apply. Own or manage this property? It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. You can only leave a review within 28 days after check out. 37,297 were here. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. the extractor fan too noisy to put on, the room was freezing despite a plug in radiator being on all night. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. Property is on the beach or right next to it. Yes, pets are typically allowed, but it's always best to call ahead to confirm. This hotel is a great place to bask in the sun with a beachfront location. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. I really think this could be improved. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy. Mr. Cook offers a selection of dishes nearly 5 minutes' walk away. I booked a room with an exceptionally comfortable bed, an electric kettle, an individual safe and central heating. Bathrooms have hair dryers and free toiletries. Payments made by partners impact the order of prices displayed. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. Everything was excellent and clean, I loved staff and rooms. The restaurant, Restaurant 1881, serves British cuisine and is open for breakfast, lunch, and dinner. The hotels needs more renovation so if your just booking to stay please ask what you are getting before you stay. There are more places to choose from in the, Frequently Asked Questions about The Grand Hotel. Claim your listing for free to respond to reviews, update your profile and much more. There really was nothing good about our stay. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Please inform our team of any food allergies or intolerances prior to ordering. Clear all filters or view Tripadvisor's suggestions. Efficient and affable staff who were always there to help. If we find any, we delete them and, if necessary, take action against whoever is responsible. Those preferring to eat at the hotel can dine at the on-site restaurant, open for breakfast. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. The Grand offers warm and welcoming hospitality, in comfortable surroundings as befits a 4 star hotel in Devon. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. We didn't have time, so stayed here only for 2 nights, though everything was amazing. Check-in time is 3:00 PM and check-out time is 11:00 AM at The Grand Hotel. Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. A good choice of food at breakfast like pastries, cereals and fruit. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. Special requests can't be guaranteed and may incur additional charges. Social distancing measures are in place and guests are provided with hand sanitizer. Guests can expect to find free WiFi and TVs with digital channels. The beach is within a stroll from the accommodation. The Fawlty Towers event was not known to us, had we been notified we would have booked elsewhere. While year-round leisure facilities are on hand in the gym, heated swimming pools, Jacuzzi, sauna and treatment rooms for some essential extra spa pampering and make for a memorable stay. Spring Getaways is now available! The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. Welcoming and professional staff are available 24 hours a day. And we shall definitely be going back. The breakfast had lots of options and included cereals, pastries and fruit. This 4-star hotel is 1.7 mi (2.8 km) from Paignton Beach and 2.5 mi (3.9 km) from Babbacombe Model Village and Gardens.
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