At least one standard in this area was not being met when we inspected the service and However, the provider does have various avenues through which staff can raise grievances and concerns. Daily checks of the ligature cutters were not always completed. People and those important to them, including advocates, were involved in planning their care. Managers had implemented additional safety measures following serious incidents, these included updating the ligature audit and assessment following a ligature incident, ensuring staff with specific training were available to provide specialist support to patients and a review of patients access to contraband items. St Andrews Hospital is a mental health facility in Northampton, . Staff did not always follow the Mental Health Act code of practice in relation to seclusion, long term segregation, blanket restrictions and section 17 leave on the long stay rehabilitation and learning disability and autism wards. Here are some brief highlights of Dr. Richard Bayley's life: 1745 - Richard Bayley is Born in Fairfield CT. 1765 - 1769 - studied medicine under Dr. John Charlton, son of Reverend Richard Charlton, rector of St. Andrew's Episcopal church, Staten Island. Not all wards had a seclusion facility available for use. Hawkins and Makeness wards had recently participated in the overall William Wake House self and peer review parts of the quality network assessment for forensic mental health services. Irene was also a member of the Sweetbriar Garden Club and British Wife's. Staff had not always followed the providers policy on patient observations in two services. We found issues with inappropriate storage of medicines, staff not labelling opened medications, patient allergy information and a significant medication error. The service worked with people to plan for when they experienced periods of distress so that their freedoms were restricted only if there was no alternative. We provide high quality, tailored treatment programmes which are developed to recognise each individuals strengths, needs and risks, with specific emphasis on treating mental illness and starting the recovery process. The last comprehensive inspection of this location was in July and August 2021. Fairbairn is a 15 bed ward in purpose-built medium secure service which manages deaf or hearing . Recommendations from external bodies were not always taken on board and these decisions were not always justified. 113, St Andrews . Blanket restrictions continued to be in place on most wards. In the past, we summarised themes from the visits and published an annual statement followed by the provider's response where applicable. Staff at the learning disability and autism wards were unable to define a closed culture or describe how they ensured patients were protected from the risks associated with a closed culture developing. bayley ward st andrews northampton. Supervision was highlighted as an issue in learning disabilities, older adults and rehabilitation services. The management team was in the process of reforming the culture on this ward. We saw patients views were included in care plans and this included relatives where appropriate. Bayley, Hugh Beard, Nigel Begg, Miss Anne Beith, Rt Hon A J Bell, Stuart Benn, Hilary Bennett, Andrew Benton, Joe Berry, Roger Best, Harold Betts, Clive Blackman, Liz Blears, Ms Hazel Blizzard, Bob Blunkett, Rt Hon David Boateng, Rt Hon Paul Borrow, David Bradley, Rt Hon Keith (Withington) Bradley, Peter (The Wrekin) Bradshaw, Ben Brake, Tom This location consists of four core services: acute wards for adults of working age and psychiatric intensive care units; long stay/rehabilitation mental health wards for working age adults; forensic/inpatient secure wards; wards for people with learning disabilities or autism. the service is performing exceptionally well. Wards had adequate space for delivering care and treatment of patients, with appropriate seclusion rooms, low stimulus rooms, and extra care suites for patient use. Browser Support Not all groups of staff felt engaged with the developments and changes to the service. Nick oversees all areas of architectural design and delivery for the studio with broad experience in residential, commercial, cultural and leisure sectors. 24/7 admissions service with decision within an hour of a referral. ACUTE-There are currently no Acute Male beds available. Staff completed patients risk assessments in a timely manner and updated these after incidents. There had been an increase in the group of patients with Huntingdons disease on Tallis ward which affected the clinical risks on the ward and this was raised as a concern, this was being addressed by staff receiving extra training in this area. When restrictive practices were used, there was a reporting system in place and there were comprehensive reviews to try and reduce the use of these practices. 30 October 2018, Published Phone Number Address in Batavia; 630-239-1985: Container Cylkowski , Highgate Rd, Batavia, Kane 6302391985 Illinois: 630-239-3560: Budragchaa Blagmon, Twilight Ln, Batavia, Kane 6302393560 Illinois: 630-239-2613 Bayley ward - Female PICU Northampton. Staff did not always follow National Institute for Health and Care Excellence guidance for the use of rapid tranquillisation on Sunley ward. Staffing levels at the time of the incidents were recorded in each report. Data provided showed a downward trajectory in the use of restraint and in the use of prone restraint. Staff had not received the necessary specialist training for their roles on Sunley ward. 1648 Ward, who rec 500a on a branch of Pagan Bay . Long stay or rehabilitation wards: Patients told us they felt safe. However, we reviewed evidence that staff checked quality and temperature before serving food. People who had individual ways of communicating, using body language, sounds, Makaton (a form of sign language), pictures and symbols, could interact comfortably with staff and others involved in their treatment/care and support because staff had the necessary skills to understand them. 1998-2011 Richard Tanner (from All Saints' Church, Northampton) 2011-2019 Samuel Hudson; 2019- John Robinson; Organist in . We were not assured that leaders had taken sufficient action to address concerns raised during the focused inspection of the forensic service in January and February 2020 or addressed concerns of the same themes identified at other service inspections in St Andrews Healthcare. The service was on a hospital site with other mental health services and was designed to provide a service to 24 people over three wards. Staff supported one patient sensitively on the anniversary of a traumatic life event. Find and compare services St Andrew's Healthcare St Andrew's Healthcare - Womens Service Independent mental health service St Andrew's Healthcare - Womens Service Overall: Requires improvement Billing Road, Northampton, Northamptonshire, NN1 5DG (01604) 616000 Provided and run by: St Andrew's Healthcare This included reviewing blanket restrictions, revising professional boundaries, introducing new meeting structures and ward rules. Senior staff monitored incidents and discussed outcomes in team meetings. Staff had not ensured the physical security of Willow ward. Assessment or medical treatment for persons detained under the Mental Health Act 1983. Telephone: 01604 614584 Fax: 01604 614578 Family and friends telephone line: 01604 614570 We reviewed 22 out of 115 seclusion records from 1 April 2018 to 30 June 2018. stoc 2022 accepted papers; the forum inglewood dress code; to what extent is an individual shaped by society; astragalus and kidney disease; lake wildwood california rules and regulations; bayley ward st andrews northampton. The service worked to a recognised model of mental health rehabilitation. Staff used closed circuit television (CCTV) to monitor patients. Managers had not notified CQC about seven out of eight safeguarding incidents and had not referred one to the local authority safeguarding team. Across all services, the provider was challenged to ensure staffing numbers met the needs of patients and we found in some cases, patient activities had been cancelled or postponed. Care focused on peoples quality of life and followed best practice. This meant there was no consistency and managers could not be sure that supervisors were addressing performance issues. Click here for our dedicated Neuro Rapid Response service page. Staff did not follow correct infection control procedures in relation to coronavirus. Managers had not ensured a safe environment at the learning disabilities service. Staff in the forensic service did not always complete handovers in line with the providers policy and procedures. Church ward is a low secure inpatient ward that can accommodate up to 10 children and adolescent males with neuro-disability / autistic spectrum disorder. A range of psychological therapies recommended by the national institute for health and care excellence was available for patients. This meant senior staff could move staff to where need indicated it was higher on some wards. A third carer told us that staff inform them of any issues, that staff keep them in the loop, and described the service was totally and utterly amazing. We saw rotas which showed the wards were regularly using bank or agency staff, Mackaness had three members or regular staff on duty and six agency staff on the day of our visit. The ward manager told us that they had block booked agency staff for the next six weeks, to improve consistency in care andthey werebooking more staff than required. We are carrying out a review of quality at St Andrew's Healthcare - Womens Service. Safe was rated as inadequate, effective rated requires improvement, caring rated inadequate, responsive rated requires improvement and well led rated as inadequate. Staff had not met all patients physical health needs. Staff at these services were not reporting all incidents and not recording all incidents appropriately. Some staff used the Mental Capacity Act to assess capacity for individual decisions. Inspectors slammed St Andrew's Healthcare in Northampton following a recent inspection which found the safety, care and leadership at the provider's women services were "inadequate". The providers board had not authorised the use of mechanical restraint, in line with guidance, and staff had not followed care plans in relation to the reporting and monitoring of mechanical restraint. You'll be coming to a world-class facility with its own teaching hospital and academic centre. the service isn't performing as well as it should and we have told the service how it must improve. Acute and Psychiatric Intensive Care Units. We found that routine restrictive practices were in place to manage risk, behaviours related to daily care and treatments were measured using generic levels. The ward environments were clean. However, six patients told us that there were often not enough staff on the ward, another patient said the number of staff on duty on the day of inspection was fake adding that half the staff dont work on this ward. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Please discuss this with the ward to arrange. Wards had a range of rooms for care and treatment and rooms for patients to meet visitors in private. The provider had recently implemented a new system for calculating the right numbers of staff required, based on the acuity of patient need. Billing Road, Northampton, Northamptonshire, NN1 5DG (01604) 616000 Provided and run by: St Andrew's Healthcare We are carrying out a review of quality at St Andrew's Healthcare - Womens Service. Regulation 13 Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 Safeguarding service users from abuse and improper treatment. The provider reported 13 forensic service failure incidents due to staff shortages between 01 September 2019 and 29 February 2020. Managers did not ensure established staffing levels on all shifts. We found in the older adults services that care plans were detailed, personalised and accurate to the care we observed being provided. Fifty one percent of staff had received Management of Actual and Potential Aggression (MAPA) training and 47% of staff were trained in Prevention and Management of Aggression and Violence (PMAV). We rated it as requires improvement because: In The provider reported that 1,698 shifts out of 15,788 were unfilled for the period 1 February 2018 to 30 June 2018. Staff did not record or review seclusions appropriately when a person was secluded outside of the seclusion room, for example in their bedroom. Managers had not effectively managed the change to the ward profile. BayleyWard holds the following certifications: ISO 9001:2015 / ISO 45001:2018 / ISO 14001:2015. . Staff understood and discharged their roles and responsibilities under the Mental Health Act 1983 and the Mental Capacity Act 2005. People were in hospital to receive active, goal-oriented treatment. In three services, governance processes in place did not always ensure checks and audits were effective enough to ensure care delivery was improved. We noted ward teams had made improvements to reducing restrictive practice since our last inspection. Agency and bank staff did not have adequate information about individual patient care and any safeguarding protection plans on the wards where they are working. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Managers and medical staff told us that in recent months they had felt pressurised into accepting patients, who in their clinical opinion, were not suitable. If you have used our PICU services,please let us know your views, opinions, thoughts or ideas to help us continuously improve. Staff managed known risks with nursing observations and individual risk assessments. The service did not have robust governance processes in place to ensure that due consideration was given to recommendations from external reviews and ensure that actions were followed up. Patients had access to independent mental health advocacy. Chinese Granite; Imported Granite; Chinese Marble; Imported Marble; China Slate & Sandstone; Quartz stone Doctors and nurses did not complete records for all of the reviews as required by the Mental Health Act code of practice. The patients' comments were overwhelmingly positive with lots of activities in the unit particularly, pamper sessions where they could get their nails done and access foot spas. Patients on the PICU did not have access to a lockable space in their bedrooms and they did not always have their room key. there are some services which we cant rate, while some might be under appeal from the provider. This was concerning as staff told us they had been raising concerns since August 2019 and there was still a high occurrence of self harm incidents on our first day of inspection. In older adults services the provider did not always reduce the risk from blind spots. The ward teams included or had access to the full range of specialists required to meet the needs of patients on the wards. St Andrews Healthcare Womens location has been registered with the CQC since 11 April 2011. Staff did not always follow the Mental Health Act Code of Practice in relation to seclusion, long term segregation and blanket restrictions. Agency staff did not have access to all of the systems, adding additional responsibilities onto the permanent staff. One patient felt the unit was the safest place ever, and staff were always available when needed but were always busy. We saw that some staff had different supervisors each month. The provider had procedures for children visiting. Northampton, Staff working in the neuropsychiatry services had an understanding of current NICE guidelines. Staff were unclear about the definitions and terminology relating to de-escalation, restraint, seclusion, segregation and extra care. People were supported to be independent and their human rights were upheld. We found that each patient had a daily schedule of therapeutic activities. Environments on wards for people with a learning disability or autism wards were not always maintained due to untimely responses to complete repairs and manage estates issues. Services for people with acquired brain injury, Wards for people with a learning disability or autism, Long stay or rehabilitation mental health wards for working age adults, Wards for older people with mental health problems, Acute wards for adults of working age and psychiatric intensive care units. Foster is a locked ward for male older adults. Staff told us and plans showed that restraint was used as a last resort and staff tried to de-escalate and divert patients who were becoming distressed or agitated. the service isn't performing as well as it should and we have told the service how it must improve. Our team are expert in treating people with acute mental illness and complex needs, offering a range of group and individual therapeutic interventions to meet the patients needs at different stages of their recovery. If negative, the patient can end isolation, but if positive the patient will remain in isolation, see below. Regulation 18 CQC (Registration) Regulations 2009 Notification of other incidents. 258. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Patients told us that there was not enough food, catering staff did not send meals or sent the wrong meals, food was sometimes "mouldy" and was not always cooked properly. bayley ward st andrews northampton. Here are seven reasons why: 1. We reviewed incidents where staff had not provided physical health interventions as required and staff did not always record patients physical health or nutritional needs. Managers and staff worked extra shifts to support the wards, which showed resilience and commitment toward delivering patient care. Appraisal of performance was undertaken annually. Two patients told us that their families did not live locally and they were not happy because their families were unable to visit on a regular basis. There had been improvements since the last inspection. Fenwick ward is a low secure inpatient ward that can accommodate up to 10 children and adolescents females with neuro-disability / autistic spectrum disorder. One of the long stay or rehabilitation wards, which supported patients with secondary needs associated with disordered eating, did not have access to a specialist dietician. Adolescent service St Andrews Healthcare Northampton Services we looked at: Wards for people with learning disability or autism Adolesc ent ser vic e St Andr ws He althc ar . Managers dealt effectively with poor practice and the provider had made significant improvement in following policy and procedure to deal with outcomes of investigations. Maple ward, a 10-bed medium blended secure service for women. John Reader 09 Jan 1822 Terrington St Clement, Norfolk, England - 08 Feb 1899 managed by James LaLone . On Hereward Wake, this meant that a patient requiring seclusion was being transported to a different location by secure transport. We observed a senior member of staff dismiss a patient who asked to speak with them about safeguarding concerns. A new application for a registered manager was in progress at the time of the inspection. There were appropriate systems for managing and recording complaints. Chief Inspector of Hospitals. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports, Child and Adolescent Mental Health Services (CAMHS). Insufficient improvements have been made such that there remains a rating of inadequate for any core service, key question or overall. Staff worked well with services and external organisations that provided aftercare to ensure people received the right care and support when they went home. Find out more about our inspection reports. St. Andrew's Hospital, Northampton: The First 150 Years (1838-1988) At the time of the inspection, the provider had applied to change its registration with the Care Quality Commission to one location instead of multiple registrations across one site. In 1988 Frith won the Sports Council's British Sports Journalism award as Magazine Sports Writer of the Year. Staff supported people through recognised models of care and treatment for people with a learning disability or autistic people. Managers did not share learning from incidents with their teams in the forensic and learning disabilities services. Our PICU patients are supported by high levels of experienced medical and nursing staff, Psychologists, Social Workers and Occupational Therapists. To find out more about our PICU services and meet the team, watch our videos below, 2023 - All Rights Reserved St Andrew's Healthcare, 2. The providers governance processes had not addressed staff failures to follow the providers procedures. Patients had access to independent advocacy services. A physical healthcare team, based on site, were available during the week to offer support with patients physical healthcare needs. Requires improvement Regulation 18 Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 Staffing. Telephone: 01604 614584. 10 February 2015. We found ligature risk and environment audits were undertaken every six months We saw that some ligature risks had been identified and there were contingency plans in place to manage these. 16 September 2016. Staff reported incidents accurately and in line with the providers policy. Safety was not a sufficient priority across the service. Some documents were saved on a shared drive rather than in the electronic system. We saw action plans arising from complaints and the resultant changes on the wards. Staff were not always updating patient risk assessments and care plans at the psychiatric intensive care and long stay rehabilitation wards. People were protected from abuse and poor care. On PICU, forensic, rehabilitation and older adults wards staff had not uploaded the MHA legal detention papers in full to the electronic system. We had identified a similar issue in the June 2016 inspection. We found some expired medicines in the clinic rooms on the wards, and that staff did not act on previous audits where this was found. The managers told us, and we saw the documents to show, they were offering an Aspire campaign, which supported healthcare support workers to undertake their nurse training. fruit), that there was a lack of healthy food options on the menus. People and those important to them, including advocates, were actively involved in planning their care. We carried out this inspection in response to concerning information received through our monitoring processes.
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