Copy of last year's State or Federal income tax return. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. You can apply your ACP discount to any available enTouch Wireless service plan. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. All you need to do is ask we make it easy! Videos stream at DVD quality (480p). Unemployment/Workers' Compensation benefits statement. Our terms and conditions will apply. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. Maximum speeds are optimal for real-time or near real-time, high-bandwidth uses, but lower speeds may affect your ability to stream audio and video, access certain websites and content, or interact with available applications. Lifeline program participants are eligible to participate in ACP. Offerings vary by state. TheOnline Enrollment formis easy to use and will walk you through each step of the process. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. OFFERS MAY VARY BY STATE and service may not be available in all areas. If you're bringing your current phone to the network, purchase a T-Mobile SIM card. INTERNATIONAL CALLING IS LIMITED to unlimited landline and cellular calling to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. By subscribing to enTouch Wirelesss ACP supported services, you authorize enTouch Wireless and its contracted partners, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including, but not limited to, information required for the purpose of establishing eligibility for and enrolling in the ACP program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and, if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address. A fairly complete resource we direct customers to can be found on Prepaid Phone News. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Verified customer. For additional information about broadband speeds, visit, The ACP benefit is subject to funding availability from the FCC, provider participation, and consumer eligibility. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Willingly making false statements to obtain the benefit or receiving multiple Lifeline benefits can result in fines, imprisonment, de-enrollment or being barred from the program. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. To ensure that all customers have access to reliable services provided at a reasonable cost, you may not use our service in a manner that interferes with another enTouch Wireless mobile customers use of our service or disproportionally enTouch Wireless network resources. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Valid contact number which is neither number involved in the phone number change. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Tell Customer Support you want to Port your current phone number to your new phone. Here's Verizon's SIM unlock policy. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. There are no fees associated with this change. Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. Promotional offers may be modified or withdrawn at any time. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. An eligible household is limited to one monthly service discount and one device discount. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Tribal (CA) ACP + Lifeline Combined Service Plan: Unlimited Talk, Unlimited Text and Unlimited Data*. conference, chat lines, and premium numbers) are not supported and may be blocked. PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. conference, chat lines, and premium numbers) are not supported and may be blocked. Our standard terms and conditions will apply. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. Videos stream at DVD quality (480p). Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. California subscribers who subscribe to a combined non-tribal Lifeline + ACP plan and transfer out their ACP benefit will be automatically transferred to a Lifeline plan that includes 6 GBs of data. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. Or you can always return to this page, and use the contact form. You may choose to take ACP benefits from a service provider other than your existing Lifeline provider. enTouch Wireless reserves the right to block calls to any country or international number range without notice. *All forms of ID must be valid and used before expiration date. Our representatives are excited to help with anything. Although not typical, the port process can take 24-48 business hours to complete. . We know how important it is to stay in touch with family, be available for job opportunities, and have a phone in case of emergencies. Why Register for MyEntouch? If you need any additional help contact Ting at 1-855-846-4389. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. All prepaid minutes and payments are generally credited instantly to a Verizon account. The Lifeline benefit is non-transferable and is limited to one monthly discount per household for either wireless or wireline service. Specialties: This location is closed to the public. The following are the Affordable Connectivity Program (ACP) Plan offerings from enTouch Wireless: ACP+Lifeline Plan Offerings (where available): ACP only Plan Offerings (where available): *Service plans include up to the first 6 GBs of data (or lesser allotment designated in plan) at up to 1 Mbps, remaining data up to the designated service plan allotment at up to 512 kbps, and for Unlimited plans only, unlimited data above the service plan allotment at up to 256 kbps. Videos stream at DVD quality (480p). Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. International calling does NOT include text messaging, picture messaging, or video messaging. You can apply your ACP discount to any available enTouch Wireless service plan. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. . Lifeline is a government benefit that provides free cell phone service for eligible customers. It provides coverage in more than 20 states including in California wherein Californians have two options to choose and enjoy the plan. Cancel anytime by visiting "Manage Prime Membership" in "Your Account" on Amazon.com and adjusting your membership settings. If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. Most individuals who qualify for Lifeline also qualify for ACP. Promotional offers may be modified or withdrawn at any time. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive service with an up to $50 EBB program subsidy (or for households on Tribal lands, up to $75) during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. Get two months of Amazon Prime on us when you qualify for eligible TruConnect phone plans. Thank you we really appreciate your business. KEEP THIS INFORMATION HANDY. You must opt-in and choose an eligible ACP service plan. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. An eligible household is limited to one monthly service discount and a single, one-time device discount. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). If you qualify for programs like CalFresh, Medi-Cal, Medicaid, Food Stamps or are considered Low Income, you may qualify! Text messaging and data rates may apply. EBB subscribers who qualified for the EBB through eligibility criteria that are not applicable to the ACP will be required by USAC to demonstrate their eligibility in the National Verifier to receive an ACP benefit using the ACP criteria before the end of the transition period. Read More Award-winning support is just a tap away. Additional eligibility criteria are unique to ACP and do not qualify for Lifeline, including Pell Grants (current award year recipients), Free and Reduced Price School Lunch and Breakfast (including through the USDA Community Eligibility Provision), WIC Program, and income at or below 200% of the federal poverty level. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Promotional FREE service and/or phone offers are subject to eligibility for ACP monthly service discount benefit. EnTouch Wireless free government cell phone providers. ACP is a federal government program operated by the FCC. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. Notice letter of participation in a qualifying state, federal or Tribal Program. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency.
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