Reform Skills Inc is a leading high-quality certification training organization for working professionals in the areas of Certified ScrumMaster (CSM), Certified Scrum Product Owner (CSPO), Project Management (PMP), Quality Management, IT Service Management, Digital Marketing, Agile and Scrum, DevOps, Big Data & Hadoop, Data Science, Tableau, Conflict Management among others. I did check the status of your retainer refund and it looks like you submitted it on September 29, 2021. Please email me at Lorraine.brule@regus.com with your company name and details. One time I was waiting on the phone for almost three hours. They charge your card for amounts more than stipulated on invoices! I have booked a few rooms (Explorer 1-2 and Living 1) for my half-day event in Bangkok. After investigating we noticed that your online request was missing. She would do her best to escalate my process by letting them know this terrible status. The parking is administered by a third party who then resells the empty spaces (they are not leased directly to the hotel). Their billing is confusing, they billing customers one month ahead. 4. I still did not hear anything back from them. We had to continue our business so we hired another virtual address from another company.No one cared about our issue so they continued to email us invoices. Now, Regus claims that I owe $1,459.85 for the year 2023, whereas I paid less than $600 for all of 2022.As a responsible business owner, I cannot bring my account current if I do not understand their charges. A member of our team will get back to you as soon as we have the details. Regus Reviews | Read Customer Service Reviews of regus.com | 3 of 519 Read Customer Service Reviews of www.regus.co.uk - Trustpilot [protected]@regus.com but did not receive reply. They would not remove the items that I didn't want. !At 30/09/22 we agreed a virtual office use for a monthly rent, we only need to use the address for post collection. As a matter of policy, BBB does not endorse any product, service or business. A fully-furnished office for individuals or teams, Customizable to match your brand and create your own office suite with private amenities. same goes with debt collector from malaysia that emailed me abt 3 months ago. Pulling out of the company was a complete hassle and has been extremely difficult to get billing issues resolved because they do not have company representatives to make decisions. He hung up my phone rather than transferring my call to them. I would recommend that anyone considering using this company to think again! Turned up at 450 Bath Road, Heathrow. I WILL SHARE THE TIME AND DATE OF NY CONVERSATION.FOR THOSE READING, I HAVE YET FACED ANOTHER ISSUE WHEREBY I BOOKED A MEETING ROOM AND WAS CHARGED FOR AN IMMEDIATE CANCELLATION (MADE WITHIN 2 MINUTES OF BOOKING) YET ACCORDING TO THEIR POLICY THE POLICY STANDS AND FULL CANCELLATION FEE APPLIES!I ALWAYS FEEL A COMPANY SHOULD HAVE THE CHANCE TO RECTIFY ISSUES IF IT IS AN OFF CHANCE BUT I HAVE TAKEN THE TIME TO WRITE THIA REVIEW AS THE REGUS PRACTICES ARE TOTALLY INADEQUATE! You just need to watch one video of Mr. Mark Dixon talking about his stuff to realize that the entire thing is a hoax, or at best, another money laundering business. Not only that, it's hard to get hold of their accounting department. Prices are subject to change and will vary depending on the specifically selected products and services. I would love the opportunity to help further but havent been able to identify your account. Serviced Office Space at 9160 Forum Corporate Parkway | Regus It is clean and smart and well organised. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. *Ts&Cs apply; participating locations only. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Change Management Why this is important, Portfolio, Program and Project Management Overview, Organisational Maturity Model: Is my Organisation ready for embracing change, Organisational Maturity Model: Is my Team ready for embracing change, Change in organisations - using interactive facilitation and individual reflection and activity, Change how it impacts me - Tailored change manual to use in your organisation, Initiating change - using real life organisational change experiences, Launch and mobilise the change - use a case study and role plays to practise the concepts learnt. This company has the worst customer service I have ever experience in my life. There is non existent customer service department. For you to come on here and call us names but give us no chance to try and help you, is just not fair or accurate for that matter. if ure newbie and thinking of renting with them read this1) randomly deduct ur credit card and refuse to return it. We believe in enhancing your career and skills by offering you high-quality training that transforms candidates through rigorous coursework by providing an understanding of the needs of society and industry. Repeated attempts to contact Customer Service have been blown off or ignored completely. As they are then listed as public spaces, they are available on a first come first served basis and with a hotel in close proximity, there are times the parking spaces can become very limited. Our advisors are ready to help you find the right place for you. Combine information learn about implementing change management, its tools and industry best practice, facilitated by an experienced change leader. We use dedicated people and clever technology to safeguard our platform. Our global network of workspaces enables you to work wherever you need to be close to clients, partners, suppliers, or home. I still didn't get my retainer back. The knowledge and skills taught in this course are in line with the educational standards of the Association of Change Management Professionals and industry standards. Agile and Scrum Certification Training in Fort Myers, FL Their lawyers are acting blind on Regus random deduction from my credit card, they only wanna persecute on why i dont pay for the next one month whereas the answer is obvious: they already deduct $5000 out of my $650 monthly rent. And in particular, I would like to thank Stephen and Maddie on the front desk who went out of their way to help me with a business project last week. Their whole existence as a company is solely corporate, no essence and all that matters to them is the revenue. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If you were to take direct space or a sublease you would also see these fees in your rent annually. This is a multi-location business. Even after reaching out to the sales manager, Mr. Daniel Vera, to protest and request an explanation, I never received a response.When I visited the facility on February 1st, 2023, I requested an explanation from the manager, but to no avail. I got an email from trustpilot. This will ensure the agreement ends at the current final date and will not renew further. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world. Regus May Let You Out of Your Contract If You Have Miss We have checked and cannot find any payment details set up in your account. This does not affect customers who have a permanent space as these are reserved specifically for them. Regus' sneaky auto-renewal practices and abusive fee increases are utterly unacceptable. We have a team of specialists available 24/7 to help you find the best solution for your business. And if you read the message, try to actually comprehend what the issue is rather than blowing it off. (Sandra excused my late refund process from my manual process, however, I applied it from my portal but you deleted the function.) Anyone can write a Trustpilot review. We find it very unfair that for this reason you post a very visible, insulting and untrue review. This is a complete con, and scam through and through. They charge an excessive retainer fee. You should receive your refund within 30 days after your agreement end date. Ts and Cs apply. This company bills you for services you do not use. The backend team always pass everything to the onsite team which is unfair as they cant do anything about it!Now that we have left trying to get your deposit back is IMPOSSIBLE! Get help. Stay away!! Best regards,Michelle Spire. Regus helps businesses find and create the right workplace for their people. The backend team always pass everything to the onsite team which is unfair as they cant do anything about it!Now that we have left trying to get your deposit back is IMPOSSIBLE! Manage all of your workspace and business needs. They charge absurd late fees, even though I put the payment information in the system and their software failed to record it. If you need further help, pleasespeak with our team member who is already in touch with you. dont give them ur credit card info under any circumstances2) Renew your contracts without permissionin all of office rental company, renewing contracts must have ur signature but not regus. Stay away!! And in particular, I would like to thank Stephen and Maddie on the front desk who went out of their way to help me with a business project last week. I signed a lease agreement with Regus for an office space Best, Lorraine Brule Global Customer Service at Regus, Funny thing about IWG regus is when someone expose them online about their dishonest practices they will quickly respond to it and come up with standard copy-and-paste template answers in order to give positive impressions to newcomers that their company is good. Regus lacks personal approach The centre's staff are friendly and helpful. A desk of your own, in a shared office or open-plan workspace, Includes discounts on meeting room and office space bookings, Available at thousands of locations worldwide, Work for the day in a vibrant, social, and professional environment, Make use of our breakout areas to meet others and collaborate, Give your business the professional address it needs in a premier location, Use the address on your documents and have mail forwarded there. Customer Reviews are not used in the calculation of BBB Rating. We will then confirm your retainer refund date and amount in return. this is absolutely disgusting and scam act, i rent regus in King Hills for about 1000 pounds a month (3 room office) and last year on march they randomly deduct my credit card for about 5000 pounds for no reason. We pay those as well. Change management professionals guide organizations through these changes on the individual, organizational and enterprise levels by taking a people-first approach. You're definitely smarter than them, Hi Samantha, Weve tried to identify who you are in order to assist you to no avail. Even after offering to pay the full amount billed for the calendar year of 2023, my bill continues to increase by $106.95 monthly. Our coworking spaces are designed with collaboration in mind. All requests for the return must be made through Your online account or App after which the service retainer/deposit or any balance will be returned within 30 days to You once your agreement has ended and when You have settled Your account. If it has been longer than 30 days, please get in touch so we can investigate further. Great discounts. Need to file a complaint? No staff available for contacting on the event day. Getting to Forum Corporate is a breeze, with secure underground parking, along with swift access to the I-75 and SR 82. Please note: Change Management is 1-day training program (Friday). What a ridiculous it is! Overpriced, more than 10k THB additional service charge for only moving sofas into the room. Share your photos and videos with others to prove the truth of your words. Customer Service advised that I needed to cancel the membership before the end of the month otherwise I would get charged for November. Our team members have always been in touch with you and worked with you to rectify this matter. We did not put a "2000 dollars bill in front of you". We found a responsible person where we inform her about the problem. Is Regus a scam or a legit company? | Regus Q&A - Sitejabber Whether you need a single desk or a whole building, we provide office space thats flexible to your needs and fully customizable. A signed agreement is a formal business commitment, and it should be honored.Im also surprised to read your comments about the quality of our service because our team members have always been in contact with you and assisted you in this matter.I would like to confirm that this issue is resolved as we confirmed to you via email. Unacceptable billing practices.
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